Privacy Policy

1. Data Controller Information

Code Future Hub Education Group LLC ("we," "us," or "our") is the data controller for the personal information processed through our website and educational services. Our registered office is located at 823 Congress Ave, Suite 300, Austin, TX 78701, United States of America. If you have any questions regarding our data practices, please contact our Data Protection Officer at [email protected].

2. Personal Data We Collect

In the course of providing our technical training programs and certifications, we collect several categories of personal data from our students and website visitors. This information is essential for providing high-quality educational services and maintaining a secure learning environment. The data we collect includes:

• Identification Data: Full name, professional title, and organizational affiliation.
• Contact Information: Email address, phone number, and physical mailing address.
• Academic Information: Technical assessment results, project submissions, attendance records, and certification status.
• Technical Usage Data: IP address, browser type, device identifiers, and interaction records with our digital classroom and laboratory environments.
• Financial Data: Billing information and payment history for those enrolled in our paid tracks.

3. Legal Basis for Processing

We process your personal data under the following legal foundations provided by the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA):

• Contractual Necessity: Processing required to fulfill our obligations under our educational service agreements.
• Legal Obligation: Processing required to comply with United States federal and state educational and financial regulations.
• Legitimate Interests: Processing required for our legitimate business interests, such as improving our curriculum, securing our digital assets, and facilitating career placement for our graduates.
• Consent: Processing based on your explicit consent, such as for our marketing communications and newsletter subscriptions.

4. Data Retention Periods

At Code Future Hub Education Group LLC, we retain personal data only for as long as is necessary to fulfill the purposes for which it was collected. Academic and certification records are maintained indefinitely to allow for verification by employers and to provide ongoing career support to our alumni. Administrative and financial records are retained for a period of seven years in accordance with United States tax and educational compliance regulations. Technical usage data is typically anonymized or deleted within 24 months.

5. Third-Party Data Sharing

We do not sell your personal data to third parties. We share information with service providers and partners only when it is necessary to provide our services. This includes cloud infrastructure providers (AWS, Google Cloud), payment processors, and educational collaboration platforms. All third-party partners are subject to strict data protection agreements that ensure your information is handled with the same level of care that we provide ourselves.

6. Your Rights as a Data Subject

You have significant rights regarding the personal information we hold about you. These rights include the ability to access your data, request corrections to inaccurate information, and ask for the erasure of your data under certain circumstances. Furthermore, you have the right to object to the processing of your data for direct marketing purposes and to request the transfer of your information to another educational provider.

To exercise any of these rights, please submit a formal request to [email protected] or via postal mail to our Austin address. We will respond to all valid requests within 30 days. If you believe your data has been handled incorrectly, you have the right to lodge a complaint with your local supervisory authority.

7. Cookie Policy

Our website uses essential cookies to manage user sessions and ensure the security of our student portal. We also use analytical cookies to help us understand how visitors interact with our content, which allows us to continuously improve the user experience. You can manage your cookie preferences through the interactive banner on our website or through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of our high-fidelity digital classroom.

8. Security Measures

We implement robust technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. This includes end-to-end encryption for all sensitive data transfers, regular security audits of our infrastructure, and mandatory data protection training for all our staff members. Our laboratory environments are isolated from our main administrative networks to ensure the highest level of security for our technical tracks.